Effective Date: 01/01/2022
Panorama Event Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including SMS communications, websites, and event-related platforms.
1. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Event registration and ticket purchase information
- Insurance-related information when providing services on behalf of partners such as Waterhouse and Associates
- Any information you voluntarily provide through forms, communications, or service requests
2. How We Use Your Information
We use your information to:
- Communicate with you regarding events, services, and support
- Send SMS messages related to your requests, transactions, or services
- Provide customer support and respond to inquiries
- Process event registrations and ticket purchases
- Support insurance-related communications on behalf of Waterhouse and Associates, including document requests, policy updates, and reminders
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Panorama Event Group.
These messages may include:
- Event updates, reminders, and promotions
- Customer service and support messages
- Insurance-related communications on behalf of Waterhouse and Associates, including document requests, policy updates, and required follow-ups
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP.
4. Consent to Receive Messages
We collect consent through:
- Website forms and event registration pages
- Ticket purchases and service requests
- Verbal or written agreement during customer interactions
You will only receive messages if you have provided consent.
5. Data Sharing and Protection
We take your privacy seriously.
We do not share, sell, rent, or distribute customer phone numbers or personal information to third parties for marketing or promotional purposes.
We may share information only when necessary to:
- Provide services you have requested
- Support operations with trusted service providers (who are required to protect your data)
- Comply with legal obligations
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
7. Third-Party Services
We may use third-party platforms (such as payment processors, ticketing platforms, and communication tools) to provide our services. These providers are required to handle your data securely and only for the purposes of delivering services.
8. Your Rights
You have the right to:
- Access or request a copy of your personal information
- Request corrections to your information
- Opt out of communications at any time
- Request deletion of your information, where applicable
To make a request, contact us using the information below.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Information We Collect
Panorama Event Group collects personal information through various platforms and tools used to provide our services.
We may collect information through:
- Online forms and data collection tools, including our secure form: https://eztxt.net/wJ2Rl2
- Email marketing and communication platforms such as Mailchimp
- Event registration and ticketing platforms such as Eventbrite
- Insurance quoting and customer management systems such as ITC TurboRater
Through these platforms, we may collect the following information:
- Name, phone number, and email address
- Event registration and ticket purchase details
- Insurance-related information required for quotes, policies, and servicing
- Any information you voluntarily provide through forms, communications, or service requests
All third-party platforms used are required to maintain appropriate data protection standards and are only used to support services requested by the customer.
12. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
Panorama Event Group
Email: offpanorama@gmail.com
Phone: (850) 727-4555
For insurance-related inquiries:
Waterhouse and Associates